Roadside Assistance Services In Gallup, Kirtland & Aztec New Mexico

Roadside assistance covers non-towing needs like flat tire changes, battery jumpstarts, fuel delivery, lockout service, and minor mechanical fixes. It's designed to get you moving again without the need for a full tow. For example, if your battery dies in Kirtland, Top Gun Tow can jump it on-site. However, if your transmission fails, a tow would be required. Understanding this distinction helps you know what to expect and when to call for each type of help.

Yes. One of the benefits of using a local service like Top Gun Tow is that we’re familiar with the rural terrain and backroads around Gallup, Kirtland, and Aztec. Whether you're stuck on a dirt road, tribal land, or a mountainous pass, we know how to reach you. Be sure to give accurate location details—mile markers, landmarks, or GPS coordinates help us locate and reach you faster in remote areas.

Stay calm and avoid trying to force the door open—it may damage your lock or trigger the alarm system. Call Top Gun Tow for professional lockout service. We use specialized tools to safely unlock your car without damage. In many modern vehicles, attempting a DIY unlock can damage sensors or airbags. If you’re in a remote area or it’s nighttime, our fast dispatch ensures you’re not waiting long in an unsafe environment.

Absolutely. Hybrid, electric, and some luxury vehicles have complex battery systems that require precise jump-starting procedures. Incorrect handling can lead to electrical damage or voided warranties. Top Gun Tow’s technicians are trained to assess what type of battery system your vehicle has and use manufacturer-recommended protocols. We also use voltage regulators to avoid power surges when jump-starting, which is critical for protecting sensitive on-board electronics.

Top Gun Tow offers 24/7 emergency roadside service, including during snowstorms, monsoons, and late-night hours. Our trucks are equipped with lighting, safety gear, and all-weather tools. We also prioritize safety for both the customer and our crew by conducting proper visibility checks and hazard placements. In extreme heat or cold, we make an effort to get to you faster because those temperatures can be dangerous if you're stranded without A/C or heat.

Yes, but with limitations. If it’s a loose battery cable, overheating due to low coolant, or a broken belt that can be temporarily adjusted, we can help. However, more complex engine issues or transmission problems will require towing. Our team assesses each situation individually and aims to get you moving without the cost of a tow, if possible. We’ll also let you know if a quick fix is safe or just a temporary patch.

Top Gun Tow aims to arrive within 30–60 minutes, depending on traffic, location, and time of day. Because we are based locally—not subcontracting through a call center—we know the fastest routes and real-time road conditions. This local insight often gives us an edge over national roadside providers, whose response times can be delayed due to limited local presence or coordination.

If you’ve run out of gas, we’ll deliver enough fuel to get you to the nearest gas station. We carry both regular unleaded and diesel fuel. When you call, let us know your vehicle type so we bring the correct fuel. Our delivery includes not just dropping off fuel but also making sure your car starts and runs properly afterward—sometimes empty tanks cause vapor lock or fuel system errors that we can help resolve.

Not with professionals like Top Gun Tow. We use the correct tools and methods to protect your vehicle during service. For example, tire changes are done with torque-appropriate tools to prevent damage to lugs or rims. Lockouts are performed with non-invasive air wedge tools. Damage typically happens when customers attempt DIY fixes or use undertrained providers. We are fully insured and trained, so your vehicle is in safe hands.

Once you’ve called, move your vehicle to a safe location if possible. Turn on your hazard lights and stay inside your car, especially at night or in bad weather. If it’s not safe to stay inside, stand away from traffic in a visible area. Have your phone charged and ready. Share your location via GPS or landmarks. Following these steps helps keep you safe and helps us reach you more efficiently.